Refund Policy
Effective Date: March 5, 2025
At Evergreen Education, we are committed to delivering high-quality learning experiences that drive growth and impact. We understand that plans change, and we strive to offer a fair and transparent refund policy.
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1. Live Workshops & Training Programs
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Cancellations 30+ days before the program start date: Full refund or credit toward a future session.
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Cancellations 14-29 days before the program start date: 50% refund or full credit toward a future session.
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Cancellations 13 days or less before the program start date: No refunds.
No-shows are not eligible for refunds or credits.
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2. Self-Paced & Digital Courses
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Refunds are available within 14 days of purchase, provided that less than 20% of the course content has been accessed.
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No refunds will be issued after 14 days or if significant course material has been accessed.
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3. Custom Programs & Consulting Services
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Due to the tailored nature of our consulting and custom learning solutions, all sales are final once work has begun.
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Clients may request modifications or rescheduling in accordance with their contract terms.
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4. Exceptional Circumstances
We recognize that unexpected situations arise. If you experience extenuating circumstances, please contact us at info@evergreeneducation.us, and we will work with you to find a fair solution.
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5. How to Request a Refund
To request a refund or credit, please email info@evergreeneducation.us with your name, program details, and reason for the request. Refunds will be processed within 5-7 business days after approval.
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We appreciate your understanding and look forward to supporting your learning journey!
